Help! Refunded back to the wrong credit card!

[candykisses]

I returned a top yesterday (which I originally purchased with a Mastercard).. and just realized today that I actually gave the cashier my other credit card, a Visa.

 

The refunded amount has yet to show up on my Visa online banking.. which worries me because any refunds I make usually shows up RIGHT AWAY when I check online banking. Odd thing about yesterday was that the transaction went through.. shouldn't it not have worked? Don't refunds have to made back onto the SAME CARD?

 

HELP!

[jul-els]

Yeah, that stuff is all done by machines so it just hasn't been caught by a human yet. It might take a couple days. Just call your visa account and explain. They shouldn't have a problem straightening it out for you.

[candykisses]

okay I'll call the Visa company... should I call the store too ? And the Mastercard company as well?

[jul-els]

I'd start with visa and see what they tell you and then do whatever other footwork is necessary after that.

[livinginsbi]

depends on how the store is set up... when I worked retail, we could credit a different card, if that's what they wanted.. we could just never give cash instead of a credit on a card.

[lost1607307474]

It shouldn't not go into your Visa just because it is a different card, I wouldn't worry. Being the weekend, it may take a while to go through and might not show up until Monday. I know sometimes things have taken ages to show up on my Visa! I wouldn't worry until it's been a bit longer and maybe if it still hasn't showed up until next week.

[candykisses]

The amount showed up today indeed.. Thanks for your responses!