I came here because I figure members of this forum are more likely to have experience with therapy. This is partly a finance question, but also I'm just angry and anxious over some absurd bills.
I recently moved away from abusive family, back to an area I lived in previously. I saw my former PCP to get reestablished on my medications. I told him I intended to seek therapy, so he referred me to an in-house social worker, telling me this person was in-network.
The first session went well, with the therapist saying some genuinely kind and encouraging things. He told me it would be treated as an intake, which is billed higher, but that further sessions would cost significantly less. Sessions were to be two weeks apart and capped at 12, at which point he would refer me elsewhere if needed.
The second session was a waste. I had spent the time between brooding about all of the things I wanted to get off my chest, while also being stressed by a packed work schedule and the many chores I had to take care of after moving. By the time our second meeting rolled around, just showing up felt like another chore, and I was not in the headspace to articulate all of the things I wanted to say. The therapist badly misread and misjudged me, claiming I had "given up."
He also insisted during out initial meeting that we should focus on the future, not the past. On some level I agree with this, but I have a ton of bad history, recent and otherwise. I feel (or at least felt) that it's important to process some of this, and that a proper psychologist would appreciate that.
Thankfully, our third session was canceled because my therapist was unexpectedly out of the office. I say thankfully because when I checked the web portal later, it showed I owe $531 for the first session, with another $448 still pending. I was told $350 for the intake and expected $100 for each session thereafter. Instead, I'm looking at $979 for two hours, one of which wasn't particularly helpful. All of this from a social worker (LCSW), not even a fully trained psychologist.
I chose a medical plan specifically with mental healthcare in mind. Initially, it looked like my insurance covered a portion of the first session, but now it shows no coverage and states this individual is out-of-network. (Again, my PCP explicitly stated he was in-network.) On top of these insane bills, I've been paying a higher premium on my medical insurance for nothing.
I'm trying not to be cynical and think to myself, "this is what I get for trying to reach out and seek help." I do feel my providers lied to or otherwise misled me. I can't message the therapist and don't want to risk getting nasty over the phone, but I've messaged the billing department and my PCP to give them a chance to make this right. I have enough other problems, and I'm paralyzed with worry now.
If they don't reduce the amount owed, how likely is it to impact my credit if I refuse payment? Are these bills at all reasonable, with or without insurance?