Is this unacceptable behaviour?

[girlie219]

I work for a small company of about 15 people. The MD has been on my back a lot about my telephone communication... ie. saying it's not good enough etc. I had a 'training' session the other day where I was required to carry out some mock sales calls with someone else in the office. These were done in the main office with everybody there, and my feedback was given in the main office too (may I add it was mostly negative).

 

To be honest I'm quite uncomfortable with the whole situation, I'm willing to do the mock calls in the office but I found it completely unacceptable that there was no confidentiality when my feedback was given. I expressed this to the MD and he said he had given the feedback in the office on purpose because people need to know what is going on with others in the office.

 

What do you think? Is this peculiar or not?

[melrich]

It's not something I'd put an employee through but everyone has their own way of training and motivating people.

 

Were you motivated?

 

What did you learn?...... How excrutiating it is to be criticised in front of a room full of people.

[blender]

Well, I think it was VERY innappropriate, but don't sweat it, that's the MD's problem, you will be okay, you can rise above this, and hopefully learn how much strength you have to deal with such immature tactics regarding your MD's office procedures. But DO choose to learn what you can from it as far as "phone technique" goes, and leave the rest of it behind you... and perhaps keep trying to widen your own world so you might be able to go seek another job when you are ready...

 

I'm sorry you had to go through that.. it was the WRONG way for him to conduct evalutation of you or any employee.. but again that is HIS way of doing things, and it says a whole lot more about him then it ever will about you.. (believe me, he looks like a jerk for doing a review of an employee in front of others, that is what is "negative" about this, not YOU..you're doing great, you're learning, growing, and so be proud of yourself)

 

breathe, let it go, and do your best, be proud of yourself, and be happy with the challenge of your improvement on the phone, and remember he's just some guy you are working for right now, and in the long run his opinion of you doesn't matter.. all that matters is how you choose to re-act to all this.

 

So chin up, be proud, and do your best, and don't stay at a job too long where you feel that the people you work with are "jerky" like this guy. But for right now, hang in there, don't let him get to you.. just keep going to work, force a smile at times, and just do the best you can in any given moment, that is the most empowering thing for you to do right now.. don't let him get to you.. In a year you'll look back and think, "what a jerk that guy was, but I did learn alot about how wonderful, strong, and kind I can be".

[RogerRamjet]

My boss relies on public ridicule, hes a nasty manipulative piece of work who never says anything straight, its always through sly, conceited undertones, where he hints at what he means rather than saying it straight out. He has his favourites and the workers he doesn't like get a hard to while the ones he likes get away with murder. Thankfully I am in the middle somewhere. Theres nothing you can do, just grin and bear it.