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Computer Question!!


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Err... that's rather broad. I did about two years of telephone tech support for HP but I can't tell you without knowing some specifics first. Do you mean the drive just vanished from My Computer? Or are you getting some error when trying to access a CD?

 

Try going to Start -> Settings -> Control Panel -> System -> Hardware -> Device Manager and see if it's still listed under DVD/CD-ROM drives.

 

Was there some software that was installed around the same time the drive vanished?

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Whoa, whoa. Let's not jump the gun here. First off, in Device Manager, right-click the drive with the yellow exclamation mark and click Uninstall, then restart your computer. Windows should redetect the drive and reinstall its drivers. See if that works, if not, there's some more stuff we can do before you have to go out and buy a new drive. It may be completely a software issue.

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