Clio Posted December 27, 2019 Share Posted December 27, 2019 I went to the bank today. I live in a culture where people are absolutely rubbish at forming queues on their own and the bank did not have a queue management system whatsoever. When I arrived there, there was only one person sitting in the waiting area for the service I was after who, when I asked, said that he thought that he was the last in line. This was a queue that was moving painfully slow as everyone's query was somewhat complicated and the bank was understaffed due to being the holiday season. People started coming and after about ten minutes there were six of us waiting for our turn when a guy leisurely strolled in holding a coffee and a pastry. He then proceeded to wait standing in the same waiting area eating and drinking his coffee. When the person before me finally got up to get served, this guy tried to get next in line. He said that he had come at a previous time but was told that it would take a while to get served so he "just went out for a few minutes to get a coffee". The bank customer service person never told him that they would hold their place in line nor did he ask anyone whether it was ok to leave. Basically what this guy did was that he upped and left the queue without saying anything to anyone, exited the bank, went to the coffee shop across the street, bought a coffee etc and then he came back and felt that he was still entitled to his place in the queue without asking permission from the people that came in the meantime, while he was gone and nowhere to be seen. I felt differently and refused to let him pass before me. The person at the bank customer service sided with me, which eventually resulted in him being shown to the manager muttering about my lack of a life. LOL. I will admit to being annoyed by what I perceived as a "spoiled brat" behavior on his part, yet he seemed to feel that it was perfectly acceptable under the circumstances to up and leave the bank like that for several minutes to grab a coffee and a pastry. Was I petty? P.S. Happy Holidays! Link to comment
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