Hell_On_Heels Posted June 28, 2017 Share Posted June 28, 2017 I had a conversation at work yesterday that is throwing me for a loop. I'll try to keep this brief. I'd really appreciate feedback on my behavior. I'm responsible for a particular area/task. Making a mistake can cost us a lot of money. This area is fairly complex, with legal regulations, multiple software programs that don't play nicely together, and company policies. Earlier this year, there was a major policy change. It is a good change in the long term, but can cost us quite a bit this year as we implement it. In essence, I no longer have the luxury of time that I used to have. Once we cross a particular date, boom! It all "freezes" and the money is counted. I've kept management in the loop. The directive to me is make sure we don't lose any money. Fair enough. I am not in control of it. I'm more of a coordinator. I've been working with various teams and individuals to help get everyone's part done. I track all of it, and report the status weekly. I've had serious resistance from one person, and this resistance can/will cost us a lot of money. I asked for management's assistance with this person. Management has done nothing, and has no information for me when I follow up. I sent an email to mgmt outlining old policy and new policy, and a proposal for a new procedure. I basically said that with the new policy, we are no longer required to do certain steps, and I suggested we skip those steps. (It would also bypass the resistor.) And on Friday, senior management came down on me saying the current status was unacceptable. The status is due to the resistor. There's not much else I can do...but I did some research into regulations, and sent an email outlining what the law states that we can do, and my recommendation. (I need management to make a decision on policy. That decision will determine if we lose money, or not. I did not say those last 2 sentences in my email.) I didn't technically get into trouble for those 2 emails, but they did have a conversation with me. I was told that giving my recommendation is viewed as throwing my weight around. That's what is making me a little crazy. I feel that it's my job to outline the options and the risks for management. It's their job to make decisions. On one hand, I'm held accountable for the outcome, but on the other hand, I'm not supposed to share crucial information and options. I'm not too worried about the situation at this point, for many reasons. But I am concerned that this is seen as aggressive. Is there any truth to it? I am assertive, there's no doubt about that. I don't think it's aggression? I'm providing options and my procedure suggestion every time policy changes. I don't have a problem keeping quiet, except that I'll be responsible for losses. I dunno. Thoughts? Link to comment
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