Picara Posted February 23, 2017 Share Posted February 23, 2017 I recently posted a thread here about the struggles at my new job and got some good advice. Things were alright at work for a couple of days, but today we had an issue - we have a new client who started with us a couple of weeks ago, which I'm managing with an executive helping under my guidance. The workload has been insane for me, with little support, and I knew we would not have much time for dramatic changes in their account, so I told her to do a few things but to leave some campaigns alone. She made changes to them anyway, and today my manager told me off as performance had dropped dramatically and the client was kicking off. I should have noticed that sooner, but I didn't as I was really busy with other things. In hindsight, I should have prioritised managing the exec over putting out all the other fires. This has made me realise that I need better management skills. I managed some people unoficially at my previous job, but they were pretty independent and never had to do much with them. Clients were a lot less demanding too. I realise I've been putting off the management side as it makes me uncomfortable. Even telling the exec she did somethinh wrong was hard. But I need to prioritise this now. If any of you have transitioned into management from a more techie job and has some advice, that'd be really helpful. Anything from structure - how often to meet your team, how to ask them to report to you, etc. - to form - how to tell them they've done something wrong without barking at them like my boss does, how to tell them to do this or that - would be really useful. I know this might sound obvious to some of you, but I think I'm a bit of a people pleaser and this doesn't come naturally to me. My boss is quite a harsh person, and I don't want to manage people like he does, but I realise I need to make the 'leap' to manager and I really lack the skills. Thanks! Link to comment
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