Scorpion Fury Posted December 16, 2008 Share Posted December 16, 2008 British shopping mentality is push your way into every queue. Or push people out your way. Fair enough there are still polite people but it makes the experience unpleasent. Maybe its the weather making people naggy here lol. Sorry....what do you mean by queue? Link to comment
laisla Posted December 16, 2008 Share Posted December 16, 2008 So do you guys experience stuff like this often? Are people where you life generally rude or nice? Do you make an effort to be nice? i'm really polite in public. people here generally keep to themselves. i would not call them friendly but there are way more polite people than rude ones. on the odd occasion you run into someone who shows a lot of attitude. in those cases i either ignore them or give them a blank look and continue on. they end up feeling stupid. Link to comment
SapphireNoir10 Posted December 16, 2008 Author Share Posted December 16, 2008 queue (ky) n. 1. A line of waiting people or vehicles Lol i googled the definition. Its just a line of people waiting to pay. It culda been my bad spelling confusing you Link to comment
Scorpion Fury Posted December 16, 2008 Share Posted December 16, 2008 queue (ky) n. 1. A line of waiting people or vehicles Lol i googled the definition. Its just a line of people waiting to pay. It culda been my bad spelling confusing you Oh, a line of people. LOL. Never heard that term before. We just say line. Link to comment
rose2summer Posted December 16, 2008 Share Posted December 16, 2008 I have seen my share of rude people after leaving my hometown. I just don't feel like dealing with them so I either, contact the manager, the district manager (one step up), or in the case of restaurants, leave no tip, and write, "terrible service" I used to ignore them but I figured, companies should not be punished for their poor employees, and lose clientele, they deserve to know which employees are lacking. Link to comment
Cynder Posted December 16, 2008 Share Posted December 16, 2008 I was at Applebees about a month ago with my husband... The horrible bar tender came over to take our drink order and as soon as he gave his order she walked away. She brought him his drink and I told her that I would like a drink too. So I told her I what I wanted and she was like "Bottle or draft." all huffyish. And I said whatever's cheaper. She stormed over to the cash register and pulled out the book of prices and started turning the pages really rough. She told me what was cheaper and I told her what I wanted. She poured my draft, and sat it directly in front of her on the bar, so I had to get up and walk down to the end of the bar to get it. Then we wanted to order food. So I asked her for menus. She came over to give them to us and I told her I was sorry if I upset her. She came back with this story about how her son called her fat so she's really pissed off. And I told her once again that I was sorry, and then she said "Well don't push it lady." She threw the menus down on the bar and walked away. When we were ready to order she wouldn't even come over to us. Then one of the kitchen people brought our food out to us, with no silverwhere. So I asked the bar tender for some and she walked away from me. He flagged down a waitress who brought us some silverwhere. She never came back to refill our drinks or anything. So I didn't tip her. Link to comment
csrc85 Posted December 16, 2008 Share Posted December 16, 2008 i've worked in retail for over two years and i'm going to be honest and say that i have been short and snippy with some customers in the past. mostly people who make an unnecessary amount of mess for me to clean up or insist on bartering with me for a lower price or are rude and won't listen to what i have to say when it's obvious that i have more knowledge about our product than they do. it really is amazing how rude and ignorant the general public can be, especially during the holidays. however i love helping customers who actually appreciate my help and realize how frustrating and stressful working in retail can be. some customers can really put me in a bad mood but i try not to let it affect how i treat others who are appreciative. Link to comment
jengh Posted December 16, 2008 Share Posted December 16, 2008 I love the Christmas season and I love buying gifts for everyone but I HATE HATE HATE the rude people. My old roommate and I went to the mall last Friday and I was appalled by how rude and discourteous people were! We were there from 12-5 (long day!) and everywhere we went people were scowling! I'm an extremely polite person, especially to retail associates (the whole "been there, done that" aspect!). I lost count of how many people shoved me out of the way, glared at me, hell-this one girl went everywhere I went (literally following me from rack to rack, pushing me out of the way!). It ruined my holiday shopping Link to comment
SapphireNoir10 Posted December 16, 2008 Author Share Posted December 16, 2008 I agree. It ruined my christmas shopping today. I just felt so put out ANd I cant believe a waitress was that rude to you. I'd be sacked on the spot for that. Link to comment
HellFrost666 Posted December 16, 2008 Share Posted December 16, 2008 This is why I could never work retail, or wait tables. Because the world is full of assklowns... on both sides of the counter. Link to comment
My Advice Posted December 16, 2008 Share Posted December 16, 2008 No, not here in NYC. Move here. The people are all sweet, generous, and never snap at you or cuss you out over the most silly things. Our city is free of all sorts of sociopaths, jerks, malcontents, miscreants,, and maleficence. Link to comment
SapphireNoir10 Posted December 16, 2008 Author Share Posted December 16, 2008 If people just took five seconds to think about what they were doing (not all people, many are nice) and not snap or be rude. Or just to SMILE the world would be so much nicer. Theres no need to push theres plenty of time and plenty of things for everyone. I put up with horrible customers all the time, but its my job so i suck it up and get on with it. Link to comment
lila... Posted December 16, 2008 Share Posted December 16, 2008 I'm very much like you, I think I'm very polite and nice, sometimes too much. Thankfully though, where I live in general people are very nice and friendly. But, I'm going to start working soon and I know I need to develop a thicker skin because sooner or later I know I'll be encountering rude customers/coworkers and I'm a little too sensitive, I don't take well to criticism/rude comments. Link to comment
SapphireNoir10 Posted December 16, 2008 Author Share Posted December 16, 2008 Im sensitive too. I get upset when customers are rude or nasty but Its a job and I just have to smile and not rise too it or get too upset over it. I think Im polite because I know how bad it feels when someones rude and dont wanna make anyone feel bad. Link to comment
lila... Posted December 16, 2008 Share Posted December 16, 2008 Im sensitive too. I get upset when customers are rude or nasty but Its a job and I just have to smile and not rise too it or get too upset over it. I think Im polite because I know how bad it feels when someones rude and dont wanna make anyone feel bad. Well all I can say is don't ever let someone else's bitterness pass on to you. No matter what always keep your happy face on, it's not your problem someone else decided to be bitter and rude, so don't let it get to you. I've never really encountered many people being rude to me because I'm not working yet, and not taking things personally is something I'll have to work on....because after all...we don't know why someone is being bitter or mean...for all we know they've had a horrible day or are PMSing or whatever and they don't really mean to take it out on us, I don't know. Just keep positive no matter what and in the end you'll be proud of yourself for that. Link to comment
trincitee Posted December 17, 2008 Share Posted December 17, 2008 I get all flustered in situations like that. I get embarrassed and feel bad so I completed the transaction apoligised and left. people are rude, get over it. Link to comment
CaptainPlanet Posted December 17, 2008 Share Posted December 17, 2008 What people don't realise if you want good customer service you need to fire the bad customers. I can guarantee the company that looks after its staff will have the best service. That retail clerk probably has been dealing with a lot of disrespect through the day and you were just the unlucky person that caused her to explode. Link to comment
CaptainPlanet Posted December 17, 2008 Share Posted December 17, 2008 Customer service is what has made me want to abandon my left wing beliefs. I'll just put my head down and make as much money as I can while voting for the liberal party at the next election. I still want to help people, believe in the minimum wage, health care and education as a matter of good policy but I no longer have the same attitude. If people are poor and cannot afford anything that is fine by me because I have seen all to well the servant/master mentality that exists in people even of the lowest social rank. Most people simply are not kind enough to view others as equals. I simply don't see a point in maintaining my old beliefs in that case. I want to help people but no longer all people. I don't have the same naive faith that people are inherently good. What melrich has mentioned is true in part. Some people have a good Australian mentality of a fair go and are polite but a lot do not. A lot act just like they are North Americans. I just hope I can find a way to advance myself above all of those bad people. I wouldn't smile at people when they call you rude names. There are other jobs besides waitressing where you would not need to tolerate being called names. Depending on what was said. Link to comment
SapphireNoir10 Posted December 17, 2008 Author Share Posted December 17, 2008 people are rude, get over it. Not all people. And I dont like it If more people stood up and said they didnt like people being rude surely it would be better for it? Link to comment
SapphireNoir10 Posted December 17, 2008 Author Share Posted December 17, 2008 What people don't realise if you want good customer service you need to fire the bad customers. I can guarantee the company that looks after its staff will have the best service. That retail clerk probably has been dealing with a lot of disrespect through the day and you were just the unlucky person that caused her to explode. Where I work I get disrespected all the time and bascially my bosses just tell me to ignore it, which can put us in bad moods. There was no need to take out a bad day on me, i was a paying customer going about my daily business. Link to comment
SapphireNoir10 Posted December 17, 2008 Author Share Posted December 17, 2008 Im always polite to those in customer services because im a a waitress and knwo what its like. People do treat me like the scum of the earth because they presume im in a dead end job, despite the fact im just making money to go to University next year. AND its not a dead end job. Link to comment
CaptainPlanet Posted December 17, 2008 Share Posted December 17, 2008 Im always polite to those in customer services because im a a waitress and knwo what its like. People do treat me like the scum of the earth because they presume im in a dead end job, despite the fact im just making money to go to University next year. AND its not a dead end job. Most people will assume that you are attending a University even if you are not young. Which in this day and age is not impressive. Fact is you might have all sorts of other career paths on your mind, but right now you are just a waitress. Hospitality is different to retail. Retail is much worse. I've seldom known of a person who would make a move to retail through choice. I know I've never snapped at a customer but I understand how it might happen, but likely I think it would have been an accident of sorts. So I personally would not take offense. I don't know how to explain it but when someone is as far down the totem pole as a retail worker. I'm not going to bully that person because they said something I didn't like. I might argue on equal terms. But I won't be a bully and run to a manager. Link to comment
15 Storeys High Posted December 17, 2008 Share Posted December 17, 2008 If people speak to me in that manner I refuse to treat them and tell them to make their own way to hospital. It's not in my job description to be spoken to like I'm a piece of dirt. I'm sure it isn't in yours either. As for people serving you being rude....they're providing a service and if they don't provide it properly you have every right to complain. Link to comment
CaptainPlanet Posted December 17, 2008 Share Posted December 17, 2008 Being realistic. I don't think with retail that you really pay for service. Retail is mostly self service. Staff are there to facilitate the flow of sales. There are exceptions. Link to comment
SapphireNoir10 Posted December 17, 2008 Author Share Posted December 17, 2008 'Just a waitress' Is exactly the attitude that leads to people being rude to me. A waitress can lead to a decent managerial postition with a good salary. I think if you work in retail you shouldnt snap at people, because even if they arent paying for the service they are paying for the items that thefore pay your wages. Link to comment
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