CaptainPlanet Posted August 14, 2008 Share Posted August 14, 2008 Is it just me or are the hellish places usually run by cackling 30 to 40 year old women with a grudge against anything resembling human joy. I went for a job at a call center at a well known organization that did the usual song and dance about career progression and how great it is to work in their little dungeon, and how they'll hardly ever have to prod you with the flaming pitch fork.Then out came the KPI's the lack of penalty rates and the fact you need to basically make a full time commitment for a part time job. I'll get offered the job, because I am awesome at simple interviews like that. There is little doubt about it but I don't know if I can be bothered with it all. The standard Call Center environment: Hip young middle classed young people in whatever transitional phase (or not), wearing trendy clothing that I honestly have no idea where they get, mothers returning to work and various other miss fits.. such as mid 20 year old failures like myself. They have such wonderful promotional opportunities ! or so they like to say, yet after ten years the team leaders are still just team leaders and at some point between 3 months and 30 years you get burnt out and leave the company with nothing to show for it at all. If it is such a wonderful place to start a 'career' why have your team leader been in the call center for 15 years ? why do you have an enormous turn over ? Everyone quits in the end. Or you get burnt out and become one of those cackling middle aged women yourself, or/and you get promoted to HR. I don't dislike a person because they work in HR - I dislike a person who works in HR when they don't know the difference between 'Murphy's law' and 'Newton's laws' (one guy actually got them confused). I don't mind joining a company at the bottom I am excited about the prospect and I've got nothing against hard work. There is just something about call centers that makes me want to puke. For example: The other day before my interview I watched some little girl talk to her friends about how she was rejecting some guy that works at the center and they were laughing about it - the clicks, the politics - these people are going to be awful. I swear she was making eyes at me already just begging for me to become one of her little band of followers so that she could inevitably shoot me down then brag to her friends about it. I won't even start with the monotony. I don't want those places to rape and destroy my mind through repetition and being forced to take way too many calls, too quickly. That has got to be causing some brain damage. Am I alone in my pathological hatred of these places ? Should I just bite the bullet and work there or is it reasonable to avoid those places at all costs seeking other employment in the interests of enjoying work ? Are they actually a stepping stone ? Or is that just one big fat lie ? Link to comment
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