Well let me start off by saying that I graduated with a B.F.A. in Graphic Design in the end of May. I had been looking for a job ever since then. It took me from the end of May to the end of August to find a job. I was deeply depressed due to the fact that I couldn't find a job, and I stayed home in the week days because of this. It made me feel like a loser.
During that time someone contacted me for a job twice, but I had to turn it down due to transportation issues. I also tried doing some freelance work online and after I did the work, the person never paid me. As a matter of fact, they even disconnected their phone and ignored my emails so that I would stop contacting them about money they owed me for doing their work.
At the end of August I received a phone call. It was for a graphic design job, but I would also have to deal with customers calling in about changes to their website, sales and technical support issues (but I'd have to transfer them to the correct dep.). I went to the interview the next day and then got the job. Ever since then I have been working there. Two other people work with me and they do tech support and sales. My job is mostly to update the customer's website, make logos, and do anything that is design related. I also have to talk to customers, which are never too happy with the system, have alot of tech issues that I don't know how to handle due to the fact that it's not my job and yell at me on the phone ALOT. The person who does tech support refuses to pick up the calls, this person is too busy trying to fix the system that the customers are complaining about. And when someone calls in for sales, and I transfer them to the sales the person gets mad and tells me off, because they need to do other things too and the phone calls are taking time away from solving issues.
So I get stuck with angry customers, I don't know what to do about it, they won't hang up the phone, and they hate me. Every time I ask the tech support person if they could please take the call this person rolls their eyes at me and shoots me dirty looks. But at the same time this person tells me that if I need help with anything to just ask. To top it all off, I am only getting paid $9 and no health insurance. I am also commuting there and I spend $85 to get there each week. To make things worst, the owner of the place is launching a new system that has a lot of bugs and is still in beta version and he said that I am going to handle those customer calls too.
Another issue is that my bf hates my job because he says that I am worth way more than $9. I have a very good portfolio and I have a B.F.A. in Graphic Design. My bf didn't finish college and he is getting paid more than me....he doesn't like this. Also he doesn't like the fact that people are yelling at me. Every day he wants to know what happened at my job and he wants to know if I was yelled at and I just tell him everything is ok because I don't want to make him upset and lecture me about how I should find something better. I don't like being lectured when I feel bad about something already. Another thing is that I lied to my mom.....I told her I was getting paid $12, which isn't a lot either, but I know that if I would have said 9 she would have told me to just work at Burger King so I wouldn't have to commute so far, lol. I live with my mom for now, but I am focusing more on saving up money to pay up loans which are due at the end of December. Another thing that really bothers me is that I had applied to 2 jobs weeks before I went on the interview for this one, I never heard from then again, the day that I had already told the owner that I'd work there they BOTH contact me that day to see if I could go on an interview. I turned them both down because I had already told the person who hired me that I'd be working there.
You are probably wondering why do I stay there if I don't like it.
1. I don't know how to tell them that I am quitting.
2. I am scared at their reaction since another girl who started at the same time with me quit after a week and was given a lecture for 3 hours.
3. I don't want to be unemployed again.
4. I am scared that they will be upset at the fact that they took time to explain things to me all for nothing because I was going to quit.
5. I really don't want to quit on bad terms, I wanted to have someone else for a referral.
6. I did some work at their job already but I wanted to do more so that it would be part of my portfolio.
7. If I don't quit and I look for a job while I'm there I will have to take the day off to go on interviews because if I go back to work with my portfolio they will know that I'm looking for a new job......
I told my bf that I will get another job once I get a car, but now I am wondering if I should just leave now. I have a lot of issues with the job and I over heard the other 2 people talking about how they might quit this upcoming week if things don't get solved. If they quit, I really got to quit cause that means I will have no one to transfer calls to and have to deal with even more customers. And my salary won't even increase.........