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#1 |
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Member
Join Date: Nov 2005
Posts: 156
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Short attention span & very bad with memory..
I don't know what the issue is with me. I can never focus very well & it's hard for me to learn new things. I just got a job and I've been working very hard for the last couple of weeks. However I'm still doing horrible at this job. I'm working at Best Buy as a cashier & sales. It's so much stuff to remember and often I find myself getting confused. People help me but it's not really helping. When people are talking to me, I'm often not listening and I just have a short attention span.I really can't help it. Especially if people are talking too fast or in a boring monotone voice, I space out.
I'm often forgetting steps people taught me and I can tell my fellow co-workers are already getting agitated with me,even though they're saying that they're not. I'm constantly holding up the lines and most of the customers are frustrated with me because I have to get someone to help me do a certain thing. I'm getting the hang out of being a cashier but it's certain things I always forget to do which stalls time. I'm scared if I don't get the hang of things soon, I will be fired.. |
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#2 |
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Platinum Member
Join Date: Jan 2007
Location: Desert
Gender: Male
Posts: 33,434
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well, keep trying. it's new. it will come to you. any job has it's variety of problems to learn.
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#3 |
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Platinum Member
Join Date: Oct 2006
Location: Lala land
Gender: None Specified
Posts: 2,616
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write things down?
thats how i was when i started out as a cashier too. it's so boring. |
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#4 |
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Offline
Member
Join Date: Nov 2005
Posts: 156
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Writing things down is not a bad idea though I'll look pretty stupid doing it. I'm also not good at counting money.. It's so embarrassing when I forget to type in the amount and the computer doesn't tell me how much change to give back. So I'm sitting there trying to figure out the math and I end up giving the wrong amount of change... humiliating! There's also more to being a cashier at best buy.. I have to offer replacement plans and I have to explain and persuade the customers to go with the plan.. I'm so not good at offering things. Also when there are sells or a price change.. I end up getting stuck because even though people have shown me things, I still get confused on how to take things off of the regular price. If customers have questions, I have no idea how to answer them because I don't know myself lol.
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#5 |
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Offline
Member
Join Date: May 2008
Location: USA
Gender: Female
Posts: 27
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I have that too, it's ADD. It can be an uphill battle, but you just have to take extra steps to avoid screwing up or embarassing yourself. Writing things down is perfect - don't worry if it makes you look stupid. Wouldn't screwing up every time you ring someone up look alot stupider? Or getting fired from such a seemingly easy job? I used to work a register at a cafe and even if someone ordered two simple drinks or something, I HAD to write it down immediately or it would just leave my mind. Or if I answer the phone where I work now, I have to write down the person's name as SOON as I hear it or the same thing will happen, and I'll have to ask them their name again everytime. Once you accept that you just have to do a few extra things to cope with this, life will be much easier and you'll be able to relax
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#6 |
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Offline
Member
Join Date: Feb 2007
Location: New England
Gender: Female
Posts: 34
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I have the same problem. My memory is very short and I'm easily distracted. My friends always joke that they can't talk to me if there is shiny object near-by.
I'm almost 40, so I've dealt with it for a long time. The first thing you need to do is top being so hard on yourself. So you learn things differently than everyone else. That doesn't make you stupid or slow. Just different. At least you know it - so you can fix it. You are on this message board to help the issue, so that's awesome. The only way anyone would consider you stupid or slow is if you DIDN'T do anything to help yourself. If you have to write it down, do it. Make yourself a cheat-sheet. You can keep it at the register with you. Have it contain some of the Major points that you need to mention - Like Refund, Mailing List, Cash Back etc... After a while you will have it memorized and you'll find yourself needing the cheat-sheet less and less. Honestly, I bet the bosses would be impressed that you are writing your own "Employee Manual". They might want to copy it so they can give it to new employees getting hired after you. Every job requires some memorization. Waitress have to know the daily specials - and they often write it down. It's nothing to be ashamed of. I'm a computer programmer and I have everything written down. My office is a mess with all my documentation and notes. If I lost any of these papers, I'd be fired for sure! So stay calm and do what you have to. If it will make you a better employee, there's no reason not to. |
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#7 | |
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Super Moderator
Join Date: Dec 2004
Location: U.S.
Gender: Female
Age: 29
Posts: 6,583
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Quote:
If any of the information on this site sounds all too familiar, you might want to get a formal evaluation. [Only registered and activated users can see links. ] Some people do not realize they have ADD until adulthood. BellaDonna
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"Well behaved women rarely make history." "Friendship should be a refuge, not an ordeal." Please see the forum rules for posting on enotalone:http://www.enotalone.com/forum/forum-rules.php |
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#8 |
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Offline
Member
Join Date: Nov 2005
Posts: 156
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Quote:
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#9 | |
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Offline
Super Moderator
Join Date: Dec 2004
Location: U.S.
Gender: Female
Age: 29
Posts: 6,583
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I would suggest getting a formal evaluation. It would involve consulting a psychiatrist, school psychologist, or other qualified professional to take some standardized tests to figure out what your learning needs, strenghts, and limitations are.
If you were formally evaluated while in high school you may have done much better because you could have received accomodations to help you learn and to firgure out which learning style works best for you. For example, since "listening" to prolonged verbal instructions does not seem to work for you- receiving information in a more visual/interactive format may have given you more success in school. If you do indeed have ADD- it does not always mean that you need medication. You might just have to adapt some things in your environment and come up with some new learning strategies that you can use anywhere- including at work and at college. If you are formally evaluated and you find that you do indeed have a learning disability- if you went to college you could talk with a disability support counselor to work out a learning plan. (I work in this field so if you have any questions about that process feel free to PM me) BellaDonna P.S. Quote:
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"Well behaved women rarely make history." "Friendship should be a refuge, not an ordeal." Please see the forum rules for posting on enotalone:http://www.enotalone.com/forum/forum-rules.php |
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#10 |
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Offline
Platinum Member
Join Date: May 2007
Location: In the UK, somewhere...
Gender: Female
Posts: 1,438
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It may not necessarily be ADHD, I have ADHD and it's not just to do with short attention span and bad memory, it could be a number of things, go to your doctor and get it checked out.
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