Contagious Success: Spreading High Performance Throughout Your Organization

Read an Excerpt

Chapter 1: It's the Workgroup
Success is contagious. That's the premise of this book. Every company has high-performing workgroups that both make money for the business and develop new products, services, or markets.

Chapter 1: Times Have Changed
The way workgroups are managed today is critically important - even more so than in the past. This is because times have changed. In the Industrial Age, the assembly line fueled economic success.

Chapter 1: Value People
The study provides, for the first time, quantifiable proof that there is a direct correlation between how you treat people and financial results. The best way to value people is to create an environment in which smart people are treated

The Hudson Highland Center for High Performance recently completed the largest and most in-depth global study ever done of the factors that accelerate or stifle high performance. The alarming conclusion: only 10 percent of knowledge workers are part of a high-performing workgroup, one that makes money for the company and is creating a new product or service.

Contagious Success reveals Susan Lucia Annunzio's proven strategies for identifying, nurturing, and replicating business units that are already high performing. These workgroups tend to be ignored while senior management focuses on fixing its lowest performing units. But Annunzio argues for the opposite strategy: Focus on the groups that are doing the best work in the organization, learn their secrets, and help spread their expertise to the average groups.

Annunzio focuses on groups, not individuals, because even a great individual can't succeed in a weak environment. By using the high-performing groups to improve just the top 20 percent of the average performers what Annunzio calls "moving the middle" a company can achieve dramatic, sustainable growth in revenue and

This is a book for leaders who want to unleash the hidden potential in their organizations.

Susan Lucia Annunzio is chairman and CEO of the Hudson Highland Center for High Performance, a subsidiary of Hudson Highland Group, Inc. The author of Evolutionary Leadership and coauthor of Communicoding, she advises senior executives around the world and is an adjunct professor of management at the University of Chicago Graduate School of Business.

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