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Working with Emotional Intelligence
by Daniel Goleman
List Price: 17.00
Price: 11.56

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Paperback: 400 pages
Publisher: Bantam (January 04 2000)
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Read an Excerpt

Chapter 1: The New Yardstick
The rules for work are changing. We're being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other. This yardstick is increasingly applied in choosing who will be

Chapter 1: The New Yardstick
The rules for work are changing. We're being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other. This yardstick is increasingly applied in choosing who will be

Reader's Guide
1. Working with Emotional Intelligence argues that the business environment has changed radically since the 1970's, producing new challenges, and hence, a demand for new talents. Data tracking the talents of star performers over several decades reveal tha



Book Description

Do you have what it takes to succeed in your career?

The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.

For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today-and the future.

Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.

Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.

Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.

Working with Emotional Intelligence could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century.

About the Author

Daniel Goleman, Ph.D.Daniel Goleman, Ph.D.

Daniel Goleman, Ph.D., is the author of the worldwide bestsellers Emotional Intelligence and Working with Emotional Intelligence, and is co-author of Primal Leadership. Nominated twice for the Pulitzer Prize for his journalistic work covering the brain and behavioral sciences published in The New York Times, he is currently co-chair of the Consortium for Research on Emotional Intelligence at Rutgers University and a Fellow of the American Association for the Advancement of Science.

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