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Helping A Friend Who Is Hurting
By Tony Schirtzinger; ACSW, CICSW

What Helps?

Sometimes we want to be helpful to an adult friend who is feeling bad.

How can we offer personal help to a friend?

How can we guard against damaging our relationship with them in the process?

THREE GUIDING PRINCIPLES

1. Do you really WANT to help? 2. Are you willing to ONLY LISTEN unless they specifically ask for more? 3. Can you pay attention to their EMOTIONS instead of their problem?

DON'T THINK FOR THEM

Giving advice or offering explanations and interpretations without being asked is insulting. (It implies that you think your friend can't think for themselves.)

DON'T INVITE MORE EMOTION THAN YOU CAN HANDLE

Even if it is clearly asked for, don't invite emotional release unless you can stay with your friend while they experience their feelings. (Don't say "maybe you need a good cry" unless you are willing to sit through the tears!)

DON'T GET LOST IN THE PROBLEM

Your friend will be telling you about some problem that has lots of emotion attached to it. Pay attention to the emotion, not the problem.

If they are sad, show that you care about how bad it feels. If they are angry, help them to talk it out (without either agreeing or disagreeing). If they are scared, comfort them physically (if that's appropriate) or with your words. If they are feeling guilty, ask them to think about whether they might be angry instead.

REMEMBER WHY THEY CAME TO YOU

If they had wanted a preacher, a therapist, or a parent they could have gone to one. They came to you because they wanted a friend!

BEING A FRIEND

Two things can help when we feel bad, love and therapy. Therapists offer therapy, friends offer love. A true friend is someone who plays with us, enjoys us, and is there for us.

A MAP OF THE PITFALLS

Some people always seem to be feeling bad.

Think about each of your friendships, and ask yourself this question:
"Do we usually just have fun, without talking about some problem?"

If the answer is "no," your friend is not asking you to be a friend, they are asking you to be a counselor or an advisor of some sort.

The potential "pitfalls" in such a relationship are too numerous to mention.

Either back out of this friendship cautiously or insist that it change into something you can both count on to be enjoyable.

Be sure you aren't always trying to help.
"You look bad today, do you want to talk?" "What's wrong with you lately? Is everything OK?"

If you often say things like this to your friends,
you aren't offering friendship,
you are offering a "helping relationship"
(which you evidently need more than your friend!).

Prove your competence in some other way.

Let your friends be.

AGITATION

"Agitation" is a special rhythmic kind of wriggling.
We all do it sometimes.
We might tap a pencil against our desks, or move our legs up and down repeatedly.

PERSISTENT agitation is a sign of extreme emotion and confusion.

If the person you are trying to help agitates constantly ask them to stop it if they can so you can concentrate.

If they keep agitating even after you've asked them to stop a few times, stop talking about the problem (and invite them for a quiet walk or something). This person has so much going on "down deep" that they can't even talk with you well. And if all of that emotion and confusion did come up, it would definitely be way too much for you to handle in a friendship.

WHEN YOUR HELP DOESN'T HELP

When your love and caring isn't enough, don't be afraid to say so.

Remember that you can't really help unless you want to, and you can't possibly want to if you are being overused or if you are running out of time or energy.

Simply say: "I don't think I can help you anymore with this,"

If they ask you where they can turn now, tell them all you know about resources in your community.
If they don't ask, tell them anyway if their level of pain is compelling.

Tell them about this neat self-therapy program you saw on the Internet!
Tell them that your friend "Tony" would be happy to suggest a course of therapy for them if they'd just ask.

Tags: Friendship and Friends

About the Author

Tony Schirtzinger, ACSW is a licensed therapist in Milwaukee. He works with a wide variety of people dealing with any topic, rather than specialize in any one field. He offers e-mail advice and telephone counseling as well as in-person therapy in his Milwaukee clinic. For more information please visit Tony's website at http://helpyourselftherapy.com, where you can find articles on a remarkably wide variety of topics related to personal growth, as well as contact information.

More by Tony Schirtzinger; ACSW, CICSW
Articles & Books
Planting the Garden Alone, Split Strawberries - Teen Ink: Friends and Family
In the third volume of the incredibly popular Teen Ink series, teens share their thoughts on the emotional peaks and valleys of dealing with friends and family. The joys and challenges, highlights and sorrows are all exposed in this diverse collection.
Introduction - Teen Love: A Journal on Friendship
There is nothing more precious than friendship, and this is never more true than when you are a teen. Our close friends become our most trusted confidantes. Without them, life would be very scary and incredibly boring.
A Brother's Love - Teen Love: On Friendship
Sometimes we look in all the wrong places and to all the wrong people to get the support we need. It's taken me a while to learn that friendship can be found closer than you think, even in your own home. Growing up, I knew I always had a great friend

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