The Case of Servants : Part 7

American Woman's Home
By Catharine Beecher, Harriet Beecher Stowe

(Page 32 of 47)

But to judge correctly in regard to some of the evils involved in the state of domestic service in this country, we should endeavor to conceive ourselves placed in the situation of those of whom complaint is made, that we may not expect from them any more than it would seem right should be exacted from us in similar circumstances.

It is sometimes urged against domestics that they exact exorbitant wages. But what is the rule of rectitude on this subject? Is it not the universal law of labor and of trade that an article is to be valued according to its scarcity and the demand? When wheat is scarce, the farmer raises his price; and when a mechanic offers services difficult to be obtained, he makes a corresponding increase of price. And why is it not right for domestics to act according to a rule allowed to be correct in reference to all other trades and professions? It is a fact, that really good domestic service must continue to increase in value just in proportion as this country waxes rich and prosperous; therefore making the proportion of those who wish to hire labor relatively greater and the number of those willing to go to service less.

Money enables the rich to gain many advantages which those of more limited circumstances can not secure. One of these is, securing good servants by offering high wages; and this, as the scarcity of this class increases, will serve constantly to raise the price of service. It is right for domestics to charge the market value and this value is always decided by the scarcity of the article and the amount of demand. Right views of this subject will sometimes serve to diminish hard feelings toward those who would otherwise be wrongfully regarded as unreasonable and exacting.

Another complaint against servants is that of instability and discontent, leading to perpetual change. But in reference to this, let a mother or daughter conceive of their own circumstances as so changed that the daughter must go out to service. Suppose a place is engaged and it is then found that she must sleep in a comfortless garret; and that, when a new domestic comes, perhaps a coarse and dirty foreigner, she must share her bed with her. Another place is offered, where she can have a comfortable room and an agreeable room-mate; in such a case, would not both mother and daughter think it right to change?

Or suppose, on trial, it was found that the lady of the house was fretful or exacting and hard to please, or that her children were so ungoverned as to be perpetual vexations; or that the work was so heavy that no time was allowed for relaxation and the care of a wardrobe; and another place offers where those evils can be escaped; would not mother and daughter here think it right to change? And is it not right for domestics, as well as their employers, to seek places where they can be most comfortable?

In some cases, this instability and love of change would be remedied, if employers would take more pains to make a residence with them agreeable and to attach servants to the family by feelings of gratitude and affection. There are ladies, even where well-qualified domestics are most rare, who seldom find any trouble in keeping good and steady ones. And the reason is, that their servants know they can not better their condition by any change within reach. It is not merely by giving them comfortable rooms and good food and presents and privileges, that the attachment of domestic servants is secured; it is by the manifestation of a friendly and benevolent interest in their comfort and improvement. This is exhibited in bearing patiently with their faults; in kindly teaching them how to improve; in showing them how to make and take proper care of their clothes; in guarding their health; in teaching them to read if necessary and supplying them with proper books; and in short, by endeavoring, so far as may be, to supply the place of parents. It is seldom that such a course would fail to secure steady service and such affection and gratitude that even higher wages would be ineffectual to tempt them away. There would probably be some leases of ungrateful returns; but there is no doubt that the course indicated, if generally pursued, would very much lessen the evil in question.

When servants are forward and bold in manners and disrespectful in address, they may be considerately taught that those who are among the best-bred and genteel have courteous and respectful manners and language to all they meet: while many who have wealth, are regarded as vulgar, because they exhibit rude and disrespectful manners. The very term gentle man indicates the refinement and delicacy of address which distinguishes the high-bred from the coarse and vulgar.

In regard to appropriate dress, in most cases it is difficult for an employer to interfere, directly, with comments or advice. The most successful mode is to offer some, service in mending or making a wardrobe and when a confidence in the kindness of feeling is therefore gained, remarks and suggestions will generally be properly received and new views of propriety and economy can be imparted. In some cases it may be well for an employer who, from appearances, anticipates difficulty of this kind, in making the preliminary contract or agreement to state that she wishes to have the room, person and dress of her servants kept neat and in order and that she expects to remind them of their duty, in this particular, if it is neglected. Domestic servants are very apt to neglect the care of their own chambers and clothing; and such habits have a most pernicious influence on their well-being and on that of their children in future domestic life. An employer, then, is bound to exercise a parental care over them, in these respects.

There is one great mistake, not infrequently made, in the management both of domestics and of children and that is, in supposing that the way to cure defects is by finding fault as each failing occurs. But instead of this being true, in many cases the directly opposite course is the best; while, in all instances, much good judgment is required in order to decide when to notice faults and when to let them pass unnoticed. There are some minds very sensitive, easily discouraged and infirm of purpose. Such persons, when they have formed habits of negligence, haste and awkwardness, often need expressions of sympathy and encouragement rather than reproof. They have usually been found fault with so much that they have become either hardened or desponding; and it is often the case, that a few words of commendation will awaken fresh efforts and renewed hope. In almost every case, words of kindness, confidence and encouragement should be mingled with the needful admonitions or reproof.

About the Author

Catharine Esther Beecher (1800 - 1878) was a noted educator, renowned for her forthright opinions on women's education as well as her vehement support of the many benefits of the incorporation of a kindergarten into children's education.

Harriet Beecher Stowe (1811 - 1896) was a white American abolitionist and novelist, whose Uncle Tom's Cabin attacked the cruelty of slavery; it reached millions as a novel and play, and became influential, even in Britain.